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Customer Service — Service Programme
Error Codes
Cleaning / Maintenance
Cleaning the oven
Automatic Cleaning System
Oven descaling in units with direct injection
Steam generator cleaning and descaling
Cleaning the combination oven steamer
Checking the electrical parts
Check the gas technical parts
Trouble shooting List and Error Codes Electronic
Spare Parts List
Service Documents
Wiring diagrams
| FAILUR CODES SCC LINE COMBI MASTER PLUS |
| Maintaining commercial kitchen equipment helps keep your kitchen and best to be familiar with the restaurant and Hotel equipment by reviewing the owner's manual to Contact a professional repair technician to conduct regular planned.The Rational Self Cooking Center not only makes cooking easy, but it also has some helpful features for technicians who service the equipment. Perhaps one of the best features is the machine’s ability to offer diagnostic codes. Each code will tell you what’s wrong with the oven, allowing you to tackle the issue quicker. |
| NOTE: PLEASE SUBSCRIBE E MAIL AND YOU-TUBE CHANNEL |
| OPEn / H2o |
| Where does it display? Timer |
| Where does H2o alternate display? Internal Cabinet Display |
| What’s the issue? H2O open |
| Why? Lack of water or an open water tap,solenoid valve broken |
| PoL / CHnG |
| Where does it display? Timer |
| Where does CHnG alternate display? Internal Cabinet Display |
| What’s the cause? Polarity change |
| Why? Phase / neutral (gas units only)alteration cable |
| E1 |
| Where does it display? Timer |
| What’s the cause? External EEPROM |
| Why? Not initialized need to be replace as per the unit serial number |
| E2 |
| Where does it display? Timer |
| What’s the cause? Timeout of external power optimizing system |
| Why? Heating block by the external energy-optimizing system is longer than two minutes |
| E3 NEXT PAGE👇 connect to the computer |
| Where does it display? Timer |
| What’s the cause? B1 interior cabinet sensor |
| Why? Sensor is broken necessary to change cabinet sensor |
| E4 |
| Where does it display? Timer |
| What’s the cause? B2 quenching sensor |
| Why? Sensor is broken |
| E5 |
| Where does it display? Timer |
| What’s the cause? B3 core sensor |
| Why? Sensor is broken machine still can be use with cabinet sensor |
| E6 |
| Where does it display? Timer |
| What’s the cause? B5 sensor steam generator |
| Why? Sensor is broken need to be changing |
| E7 |
| Where does it display? Timer |
| What’s the cause? Thermocouple on PCB |
| Why? Sensor is broken |
| E8 |
| Where does it display? Timer |
| What’s the cause? Poti interior cabinet |
| Why? Defective |
| E9 |
| Where does it display? Timer |
| What’s the cause? Poti timer/core temperature |
| Why? Defective |
| E10 |
| Where does it display? Timer |
| What’s the cause? External EEPROM |
| Why? Defective |
| NOTE: PLEASE SUBSCRIBE E-MAIL AND YOUTUBE CHANNEL |
| E11 |
| Where does it display? Timer |
| What’s the cause? Mode switch |
| Why? Cooking mode couldn’t be identified five seconds after the unit was switched on |
| E12 / 1 St |
| Where does E12 display? Timer |
| Where does 1 St alternate display? Internal Cabinet Display |
| What’s the cause? Bottom fan motor issue,make sure 3 phase getting in to the machine |
| Why? Motor is defective (St=Status) |
| E12 / 1 Co |
| Where does E12 display? Timer |
| Where does 1 Co display? Internal Cabinet Display |
| What’s the cause? Bottom fan motor issue,make sure 3 phase getting in to the machine |
| Why? Bus failure (Co=Communication) |
| E12 / 2 St |
| Where does E12 display? Timer |
| Where does 2 St alternate display? Internal Cabinet Display |
| What’s the cause? Top fan motor issue,make sure 3 phase getting in to the machine |
| Why? Motor is defective (St=Status) |
| E12 / 2 Co |
| Where does E12 display? Timer |
| Where does 2 Co alternate display? Internal Cabinet Display |
| What’s the cause? Top fan motor issue,make sure 3 phase getting in to the machine |
| Why? Bus failure (Co=Communication) |
| E13 |
| Where does it display? Timer |
| What’s the cause? M4 SC pump |
| Why? Malfunction,need to changing or some time pump area getting scaling and blocked |
| E14 |
| Where does it display? Timer |
| What’s the cause? Solenoid valve filling Y1 |
| Why? Malfunction |
| E15 |
| Where does it display? Timer |
| What’s the cause??PCB temperature |
| Why? Above 185?F (85?C) |
| E16 |
| Where does it display? Timer |
| What’s the cause??Steam generator |
| Why? B5 temperature above 356?F (180?C) |
| E17 |
| Where does it display? Timer |
| What’s the cause??Steam generator |
| Why? B5 temperature below 23?F (-5?C) |
| E18 |
| Where does it display? Timer |
| What’s the cause??Interior cabinet temperature |
| Why? B1 temperature above 644?F (340?C) |
| E20 / 1 |
| Where does E20 display? Timer |
| Where does 1_ alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 1 |
| Why??Ignition box isn’t replying due to bus failure |
| E21 / 2 |
| Where does E21 display? Timer |
| Where does 2_ alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 2 |
| Why??Ignition box isn’t replying due to bus failure |
| E21 / 1 |
| Where does E21 display? Timer |
| Where does 1xx display? Internal Cabinet Display |
| What’s the cause??Ignition box 1 steam |
| Why??Defective ignition box |
| E22 / 2 |
| Where does E22 display? Timer |
| Where does 2xx alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 1 hot air |
| Why??Defective ignition box |
| E22 / 3 |
| Where does E22 display? Timer |
| Where does 3xx alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 2 hot air |
| Why??Defective ignition box |
| E22 / 1 |
| Where does E22 display? Timer |
| Where does 1xx alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 1 steam |
| Why??Testing and monitoring ignition is required |
| E23 / 2 |
| Where does E23 display? Timer |
| Where does 2xx alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 1 hot air |
| Why??Testing and monitoring ignition is required |
| E23 / 3 |
| Where does E23 display? Timer |
| Where does 3xx alternate display? Internal Cabinet Display |
| What’s the cause??Ignition box 2 hot air |
| Why??Testing and monitoring ignition is required |
| E24 |
| Where does E24 display? Timer |
| What’s the cause? EEPROM |
| Why??EEPROM’s data structure doesn’t match with software |
| Contributions from the Community |
| Our community members have posted about service codes associated with other Rational SCC models or software versions. These are some of the most helpful from over the years. |
| On models produced up to October 2011 (index E & G), Service 21 meant only that the cam on clima motor did not do a?360 degree rotation in the?allowed 20 seconds.? Possible it did not rotate at all. |
| Every time the door is opened and closed while the unit is on, it does a check (initialization of the Clima Valve and times it). |
| While we addressed this code above,PLEASE SEND MAIL provided more details on it: |
| 33-1 means bottom ignition module.? But this only applies on floor models such as 201 & 202.? In this case of a 102 (table model) there is only one ignition module so the -1 has no need.? But it shows anyway. |
1 Comments
My problems is Error coming CHnG what is problem ...
ReplyDeleteAlso timer there coming FILR erro code ..... Plz help me thank you
how can i help you. if you have any problem let me know